Tag Archives: heateam

Live Webinar: Service Excellence

  Our very own Steve Randall, Service Operations Manager for more than 250 engineers at heateam is joining Cognito, providers of workforce management solutions, on a webinar highlighting the benefits of exploiting new technologies whilst engaging the workforce. Implementing a new workforce management solution can bring with it challenges, and the latest research has revealed […]

Maintaining your heating system

    Now that the warmer weather is here, you have probably turned off the central heating, and won’t think about it again until the evenings start to get chilly later in the year. But this is the perfect time to get your boiler serviced and your radiators and the rest of the system checked.  […]

Proud to be part of Sport Relief 2012

The Baxi call centre in Warwick was one of 100 UK call centres used to take donations for Sport Relief 2012 on Friday night.  Despite working all day, and being the week of Ecobuild, employees from sites all over the UK volunteered their time to man the phones until 2am. We took over 1700 calls and […]

How to thaw your frozen condensate pipe and prevent it from happening again

Examples of frozen condensate pipes   It’s that time of year again! Dropping temperatures and heavy snowfalls cause havoc on the roads.  It’s the time of year when heating engineers get huge numbers of calls because high efficiency boilers stop working when their condensate pipes have frozen up.  When the condensate liquid from the boiler freezes […]

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